Phone: (712) 274-5544
Location: lower level, Olsen Student Center
Hours (as listed excluding holidays/school breaks or unless posted otherwise) :
Academic Year: Monday-Friday 8am-5pm
Summers (mid May to mid-Aug): Monday-Friday 8am-4:30pm
Under the direction of Information Services, the Technology Services Center (TSC) is staffed full-time by the Technology Services Supervisor, and employs a number of part-time Student Technology Assistants (STA’s). Computer hardware support is provided by a local authorized service provider or our technical staff. If you are experiencing a software problem, our staff will do their best to repair the problem. If the software problem cannot be resolved quickly, the option of re-imaging the computer to its original configuration will be offered. In some instances, a replacement unit or temporary loaner may be assigned. Our staff works and collaborates closely with the Student Notebook Coordinator, and other Information Services staff to provide the campus with its overall technology needs.
Some services available only when full-time staff is present.
We provide support for college-issued computers only.
Computer Hardware Services -- If you have a college issued computer, we have full-time technical staff, Student Technology Assistants, and a local authorized service provider available to fix problems and answer questions. These services include:
Computer Software Services --
How-To and Training Services -- Our staff are knowledgeable with some software programs, and may be able to help if you have a question (x5544). If we cannot answer your question, we will direct you to the Learning Center Reference Desk (x5193), where a librarian can help you research existing references. Faculty and Staff can request training through Human Resources (x5114).
Other Technology Equipment & Services --We have a variety of technology equipment available to checkout for classes and meetings on a first-come, first-serve basis. On-campus delivery and pickup service is available upon request. A current college ID is required to check out equipment and check-out time limits apply.
Nominal fees charged for some services as listed below.
To ensure availability, please schedule your equipment needs well in advance.
|Equipment Available for check-out||Other Services Available|
|College ID Cards||Replacement cards $10.00 each beginning with 3rd replacement|
|Lamination (25")||$.50 per ft|
|Copies / Printing||B&W: $.10/each per side Color: $.50/each per side|
Short-term check-out, max 5 days - No Charge
Weekly - $ 15/per week;